Privacy Policy

1. General Information

As of May 25, 2018, a new data protection regulation (General Data Protection Regulation) adopted by the European Union has come into effect. The regulation aims to ensure the protection of personal data of individuals from all EU member states and to standardize regulations for data processing.

NA CHISTO EOOD conducts its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, concerning the protection of individuals regarding the processing of personal data and the free movement of such data.

2. Application of this Privacy Policy

As a personal data administrator, NA CHISTO EOOD complies with all requirements of the new regulation, collecting only the necessary data required for the provision of services and storing them responsibly and lawfully.

2.1 Information about the Personal Data Administrator

Company Name: NA CHISTO EOOD
Bulstat / EIK: BG201445667
Registered Office and Management Address: BULGARIA, Veliko Tarnovo, TSVETARSKA 6
Data Protection Officer: Mr. Chamurkov
E-mail: office@alekoapartments.com
Phone: 087 999 9747

2.2 Information about the Competent Supervisory Authority

Name: Commission for Personal Data Protection
Registered Office and Address: Sofia 1592, Blvd. „Prof. Tsvetan Lazarov“ No. 2
Correspondence Details: Sofia 1592, Blvd. „Prof. Tsvetan Lazarov“ No. 2
Phone: 02 915 3 518
E-mail: kzld@government.bgkzld@cpdp.bg
Website: www.cpdp.bg

NA CHISTO EOOD is the administrator of personal data (i.e., information that specifically identifies an individual, such as name and surname or email address) collected from and about you through the website.

This Privacy Policy applies to all users, including those who use the website without registering or subscribing to its services.

3. Types of Personal Data We Collect

NA CHISTO EOOD may collect only the following data:

  • Name and surname
  • Phone number
  • Email address

These are provided by users when filling out contact forms on the website.

However, we do not collect special categories of personal data such as:

  • Racial or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Trade union membership
  • Genetic data
  • Biometric data for the purpose of uniquely identifying an individual
  • Health-related data
  • Sexual life or sexual orientation
  • Personal data related to criminal convictions and offenses

4. Purposes for Collecting Your Personal Data

The primary reason we collect your personal data is to provide you with access to NA CHISTO EOOD‘s website or services and to facilitate your interaction with those services.

Currently, we process your data solely for the purpose of:

  • Responding to inquiries
  • Providing assistance
  • Personalized communication with you

Providing your personal data is not mandatory. However, if you choose not to provide it, you may not be able to access some features of the website.

At present, we do not process your data for sending:

  • Offers
  • Marketing messages

If we plan such actions in the future, they will only be carried out with your prior consent.

5. Principles for Collecting Your Personal Data

The security of your data is a priority for us. To this end, NA CHISTO EOOD has implemented appropriate administrative, technical, and physical measures to protect your personal data against loss, theft, unauthorized use, disclosure, or modification.

6. Retention Period for Your Personal Data

We will retain your data only for the period necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. In any case, personal data collected for the purposes stated in Section 4 of this Privacy Policy will be retained for as long as necessary to provide access to the website.

At the end of the retention period, your personal data will be deleted, anonymized, or aggregated.

7. Transfer of Personal Data for Processing

NA CHISTO EOOD may, at its discretion, transfer some or all of your personal data to data processors for the execution of processing purposes in compliance with Regulation (EU) 2016/679, notifying you in case of intention to transfer any or all of your personal data to third countries or international organizations.

NA CHISTO EOOD may share your personal data with third-party providers who process data on behalf of NA CHISTO EOOD and/or its affiliates.

8. Transfer of Your Personal Data Abroad

Your personal data may be transferred to other countries within or outside the European Economic Area (EEA). We always ensure that adequate and appropriate safeguards are in place in compliance with applicable data protection laws.

9. Your Rights Regarding Personal Data

9.1 Withdrawal of Consent for Processing

If you do not want all or part of your personal data to continue to be processed by NA CHISTO EOOD for a specific or all processing purposes, you may withdraw your consent at any time by submitting a free-text request to the email specified in Section 2.1.

NA CHISTO EOOD may request verification of your identity to confirm that you are the data subject.

9.2 Right of Access

You have the right to request and obtain confirmation from NA CHISTO EOOD as to whether personal data related to you is being processed.

You also have the right to access your data and to obtain information regarding its collection, processing, and storage.

NA CHISTO EOOD will provide, upon request, an electronic copy of the processed personal data related to you.

Access to data is free of charge, but NA CHISTO EOOD reserves the right to impose an administrative fee in case of repeated or excessive requests.

9.3 Right to Rectification or Completion

You may correct or complete inaccurate or incomplete personal data related to you either directly through your website profile or by submitting a request to NA CHISTO EOOD.

9.4 Right to Erasure („Right to be Forgotten“)

You have the right to request NA CHISTO EOOD to delete your personal data when:

  • The data is no longer necessary for the purposes for which it was collected or processed
  • You withdraw your consent and there is no other legal basis for processing
  • You object to the processing for direct marketing purposes
  • The personal data has been processed unlawfully
  • The data must be erased to comply with a legal obligation

NA CHISTO EOOD is not obliged to delete personal data if it must retain it for:

  • Exercising freedom of expression and the right to information
  • Compliance with a legal obligation
  • Public health purposes
  • Archiving, research, or statistical purposes
  • Establishing, exercising, or defending legal claims

9.5 Right to Restriction

You have the right to request NA CHISTO EOOD to restrict processing in certain circumstances, such as when contesting the accuracy of the data.

9.6 Right to Data Portability

You may request NA CHISTO EOOD to transfer your personal data to another administrator where technically feasible.

9.7 Right to Notification

You may request NA CHISTO EOOD to inform you about all recipients to whom data has been disclosed.

9.8 Right to Object

You may object at any time to the processing of your personal data by NA CHISTO EOOD, including for direct marketing purposes.

10. Updates to This Privacy Policy

NA CHISTO EOOD may modify or update this Privacy Policy to ensure compliance with applicable laws.

Please check the effective date at the beginning of this Privacy Policy to see when it was last updated.